1. Introduction and Acceptance
Welcome to Queer Conferences.
These Terms and Conditions govern your access to and use of the Queer Conferences website, including event information, online registrations, ticket purchases, blog content, and other services made available through the website.
By accessing this website, registering for an event, or purchasing a ticket, you acknowledge that you have read, understood and agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, please discontinue using the website and its services.
Queer Conferences reserves the right to amend these Terms and Conditions when necessary. Updated terms will be published on this website, together with the applicable effective date.
2. About Queer Conferences
Queer Conferences provides platforms and opportunities for dialogue, education, connection, spirituality, wellness, advocacy and community engagement.
Our events aim to create welcoming, inclusive and affirming environments where people from diverse backgrounds can participate, share experiences, exchange ideas and build meaningful connections.
We are committed to promoting dignity, mutual respect, diversity and inclusion throughout our activities.
3. Annual Queer Spirituality and Wellness Conference 2026
Queer Conferences will host its Annual Queer Spirituality and Wellness Conference on:
- Date: Friday, 4 December 2026.
- Venue: Roodeplaat Dam, Pretoria, Gauteng, South Africa.
- Event: Annual Queer Spirituality and Wellness Conference.
- Theme: Eyes to the Hills – Helper, Keeper, Deliverer.
The conference is intended to provide an inclusive environment for participants to engage in spirituality, wellness, community building, reflection and meaningful discussions.
The programme, speakers, activities, session times and other event information will be communicated through the website or official communication channels.
Queer Conferences reserves the right to make reasonable changes to the programme, speakers, activities or event arrangements where circumstances require it. Material changes or event cancellations will be communicated to registered attendees.
4. Website Usage
Users agree to use the website responsibly and lawfully.
When accessing the website, you agree not to:
- Use the website for unlawful, fraudulent or misleading purposes.
- Attempt to gain unauthorised access to the website, its administration systems or user accounts.
- Distribute malicious software, spam or harmful content.
- Interfere with the website’s functionality, security or availability.
- Copy, reproduce or distribute website content without appropriate authorisation.
- Upload offensive, discriminatory, defamatory or otherwise unlawful material.
- Misuse registration, membership, ticket purchasing or other website functionalities.
Queer Conferences reserves the right to restrict or suspend access to users who violate these conditions.
5. Online Ticket Purchases and Event Registration
5.1 Ticket Purchasing
Tickets for the Annual Queer Spirituality and Wellness Conference may be purchased through the official website:
Queer Spirituality and Wellness Annual Conference
Available ticket categories, prices, quantities and applicable conditions will be displayed on the event registration page.
Customers must ensure that they select the correct ticket category and quantity before completing their purchase.
5.2 Payment Processing
Online payments are processed through the payment gateway made available during checkout.
Customers may be required to provide billing details and other information necessary to complete their transactions.
A ticket purchase will only be considered confirmed once successful payment has been received and the booking has been recorded by the ticketing system.
A payment confirmation and/or electronic ticket will be sent to the email address supplied during registration.
Queer Conferences does not store customers’ complete payment card details on its website. Payment processing is subject to the security procedures and terms of iKhoka, the payment service provider.
5.3 Ticket Confirmation
Customers are responsible for ensuring that their contact details, particularly their email addresses, are accurate.
Attendees must retain their electronic tickets and present the ticket or applicable booking confirmation when requested at the event.
Queer Conferences reserves the right to verify ticket validity and attendee registration before granting access to the conference.
5.4 Ticket Validity
Each ticket grants admission to the event or applicable sessions specified in its description.
Tickets may only be used once unless expressly stated otherwise.
Unauthorised duplication, resale, reproduction or fraudulent use of tickets is prohibited.
5.5 Ticket Transfers
Requests to transfer a ticket to another individual must be submitted to Queer Conferences in advance.
Transfers will be subject to approval, verification and any applicable administrative requirements.
The original ticket holder remains responsible for the booking until the transfer has been formally approved.
5.6 Incorrect or Duplicate Transactions
Customers who experience payment errors, duplicate charges or incorrect bookings should contact Queer Conferences as soon as possible.
Where a payment has been successfully processed but no ticket confirmation has been received, customers should provide their payment reference and registration details for verification.
6. Cancellation, Postponement and Refund Policy
6.1 Customer Cancellations
Customers who are unable to attend the conference should notify Queer Conferences in writing as soon as possible.
Requests to cancel a booking will be considered in accordance with applicable South African consumer protection legislation.
Where a cancellation charge is applicable, it must be reasonable and assessed with regard to the nature of the event, the notice provided and the circumstances of the cancellation.
No cancellation fee will be imposed where prohibited by applicable law, including circumstances involving the death or hospitalisation of the person for whom the booking was made, as provided for in the Consumer Protection Act.
6.2 Event Cancellation
If Queer Conferences cancels the conference entirely, registered ticket holders will be informed through the contact details provided during registration.
Where the event is cancelled by the organiser, customers will be entitled to an appropriate refund of the ticket price paid, subject to applicable law.
Refunds will generally be processed using the original payment method, where reasonably possible.
6.3 Event Postponement or Rescheduling
If the conference is postponed or rescheduled, registered attendees will be notified of the revised arrangements.
Customers will be advised of the available options, including attending on the new date or requesting a refund where required by applicable law.
6.4 Refund Processing
Approved refunds will be processed within a reasonable period, taking into account the payment provider’s processing requirements and applicable legislation.
Customers may be requested to provide their transaction reference and other relevant information to facilitate the refund.
6.5 Circumstances Beyond Our Control
Queer Conferences may need to modify, postpone or cancel an event due to circumstances beyond its reasonable control, including severe weather, natural disasters, public safety concerns, government restrictions, venue unavailability or other unforeseen events.
In such circumstances, Queer Conferences will communicate the available arrangements and applicable refund options to registered attendees in accordance with the law.
7. Attendee Conduct and Code of Behaviour
Queer Conferences is committed to creating a safe, respectful, inclusive and affirming environment for all participants.
All attendees, speakers, facilitators, volunteers and organisers are expected to:
- Treat others with dignity, respect and consideration.
- Respect diversity, individual identities, backgrounds, beliefs and lived experiences.
- Refrain from harassment, bullying, discrimination, intimidation or threatening behaviour.
- Respect personal boundaries and obtain consent before engaging in physical contact or taking identifiable photographs of individuals.
- Participate constructively in discussions and activities.
- Follow reasonable instructions from event organisers and venue personnel.
Discriminatory conduct, harassment, hate speech, violence or any behaviour that compromises the safety and wellbeing of others will not be tolerated.
Queer Conferences reserves the right to take appropriate action, including removing individuals from the event where necessary. Any such action will be handled reasonably and in accordance with applicable law.
8. Event Venue and Safety
Attendees are expected to comply with the venue’s rules, safety procedures and reasonable instructions from authorised personnel.
Participants are responsible for their personal belongings and should take reasonable precautions to safeguard their possessions.
Queer Conferences will take reasonable steps to support a safe and organised event environment but cannot guarantee that incidents, accidents, loss or damage will never occur.
Attendees must notify event organisers of any safety concerns, emergencies or incidents during the conference.
9. Roodeplaat Dam, Water Safety and Natural Environment
The Queer Spirituality and Wellness Annual Conference is scheduled to take place at Roodeplaat Dam, Pretoria, on 4 December 2026. Roodeplaat Dam is a natural recreational environment, and attendees are required to exercise reasonable care and comply with all applicable venue, reserve, environmental and safety rules.
9.1 Dam and Water Access
Conference admission does not automatically include permission to swim, fish, boat, launch watercraft or participate in any other water-based activity.
Attendees may only access the dam, shoreline and recreational areas permitted by the venue and its management.
Swimming, entering the water or engaging in water-based activities is undertaken at the attendee’s own risk and is subject to applicable venue rules, restrictions and safety instructions.
Attendees must not enter restricted, fenced-off, conservation, security or otherwise prohibited areas, including dam infrastructure and safety zones.
9.2 Water and Environmental Safety
Attendees must:
- Keep a safe distance from the water’s edge where required and follow all warning signs, barriers and instructions.
- Avoid entering the dam or water areas while intoxicated or otherwise unable to do so safely.
- Keep children and persons requiring assistance under appropriate supervision.
- Refrain from littering, dumping waste, disturbing wildlife or damaging the natural environment.
- Report unsafe conditions, accidents or emergencies to the event organisers or venue personnel promptly.
9.3 Wildlife and Natural Conditions
Roodeplaat Dam and its surrounding areas are home to wildlife and natural environmental conditions that may present risks. Attendees must not approach, feed, touch, provoke or attempt to capture wildlife.
The event organisers cannot guarantee specific weather conditions, water conditions, wildlife sightings or the availability of recreational facilities. Attendees should take appropriate precautions against sun exposure, rain, slippery surfaces, insects and other outdoor conditions.
9.4 Venue Rules and Restrictions
Attendees must comply with all applicable rules and instructions issued by the event organisers, venue management, reserve management and relevant authorities.
The organisers may restrict access to particular areas or activities where reasonably necessary for safety, environmental protection, operational requirements or compliance with venue rules.
9.5 Personal Responsibility and Liability
Attendees are responsible for exercising reasonable care for their own safety and for the safety of persons under their supervision.
To the extent permitted by applicable law, the organisers are not responsible for injury, loss or damage arising from an attendee’s voluntary participation in activities outside the official conference programme, failure to follow safety instructions, or unauthorised access to the dam or surrounding areas.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights or liability for negligence where it cannot lawfully be excluded.
9.6 Venue Changes and Safety Decisions
The organisers reserve the right to modify outdoor activities, restrict access to parts of the venue, or make reasonable changes to the event arrangements where weather, water conditions, safety concerns, venue requirements or other circumstances make such action necessary.
Where a material change or cancellation affects the conference, the organisers will communicate relevant information to ticket holders and address refunds or other remedies in accordance with applicable law and the event’s cancellation provisions.
10. Photography, Video and Media Consent
Photography, video recordings and other media may be captured during Queer Conferences events for documentation, promotional, educational and reporting purposes.
Where identifiable attendees are featured in photographs or recordings intended for publication, Queer Conferences will seek consent or otherwise ensure that the processing and use of personal information complies with applicable privacy laws.
Attendees who do not wish to be photographed or recorded should communicate this to the event organisers before or during registration.
No attendee may photograph, record or publish another person’s identifiable image, private information or confidential disclosures in a manner that violates their privacy, consent or applicable law.
11. Intellectual Property
Unless otherwise indicated, the content published on the Queer Conferences website, including text, graphics, logos, photographs, videos, branding, articles and other materials, is owned by or licensed to Queer Conferences or the relevant rights holders.
Users may access and share website content for personal, educational and non-commercial purposes, provided that appropriate acknowledgement is given where applicable.
Users may not reproduce, commercially distribute, modify or republish website materials without prior written permission from the relevant rights holder.
Speakers and presenters retain ownership of their original intellectual property unless otherwise agreed in writing.
12. Blog, Comments and User-Generated Content
Where the website provides blog comments, discussion areas, forums or other interactive features, users are responsible for the content they submit.
- Users must not publish content that is:
- Defamatory, threatening, abusive or unlawful.
- Discriminatory or intended to harass or intimidate others.
- Infringing on another person’s intellectual property.
- Intended to mislead, impersonate or defraud another user.
- Unsolicited commercial advertising or spam.
- A violation of another person’s privacy or confidentiality.
Queer Conferences reserves the right to moderate, edit, restrict or remove content that violates these conditions.
13. Privacy and Protection of Personal Information
Queer Conferences respects the privacy and personal information of website users, members, ticket purchasers and event attendees.
Personal information may be collected and processed for purposes including:
- Website registration and account administration.
- Event registration and ticket purchases.
- Payment verification and transaction administration.
- Event communication and attendee support.
- Membership and community administration, where applicable.
- Website security and fraud prevention.
- Marketing communications, where the necessary consent or other lawful basis exists.
Personal information will be processed in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African legislation.
Personal information may be shared with authorised service providers, including payment processors, website hosting providers and event management service providers, where reasonably necessary to provide the relevant services.
Users may request access to, correction of or deletion of their personal information, subject to applicable legal requirements and record-retention obligations.
For further information, please refer to the website’s Privacy Policy.
14. Third-Party Services and External Links
The website may contain links to third-party websites, services and platforms.
These may include payment gateways, social media platforms, venue information and other external resources.
Queer Conferences does not control the content, security or privacy practices of external websites and cannot accept responsibility for their independent operations.
Users are encouraged to review the terms and privacy policies of third-party services before using them.
15. Website Availability and Accuracy of Information
Queer Conferences endeavours to ensure that the website remains accessible and that published information is accurate and up to date.
However, temporary interruptions may occur due to maintenance, technical problems, hosting issues or circumstances beyond our control.
Although reasonable efforts are made to maintain accurate information, errors, omissions or outdated information may occasionally occur.
Queer Conferences reserves the right to update website content, event information, schedules and service descriptions when necessary.
16. Limitation of Liability
To the extent permitted by applicable law, Queer Conferences shall not be liable for indirect or consequential losses arising from the use of the website or participation in its activities.
Nothing in these Terms and Conditions excludes or limits any consumer rights, guarantees or remedies that cannot lawfully be excluded or limited under South African legislation.
Queer Conferences will not be responsible for losses arising from circumstances beyond its reasonable control, provided that its obligations under applicable law are respected.
17. Indemnification
Users agree to use the website and participate in Queer Conferences activities responsibly.
To the extent permitted by law, users may be held responsible for losses, damages or claims arising directly from their unlawful conduct, deliberate misconduct or material breach of these Terms and Conditions.
Nothing in this clause removes any legal rights available to users under applicable legislation.
18. Applicable Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
Any dispute arising from website usage, ticket purchases or participation in Queer Conferences activities should initially be referred to Queer Conferences for resolution.
Where a dispute cannot be resolved amicably, the parties may pursue the remedies available under applicable South African law.
Nothing in this clause limits a consumer’s right to approach a competent regulatory authority, consumer protection body or court.
19. Amendments to These Terms and Conditions
Queer Conferences reserves the right to amend or update these Terms and Conditions from time to time.
Revised terms will be published on the website, indicating the applicable effective date.
Continued use of the website following publication of revised terms constitutes acceptance of the updated terms to the extent permitted by law.
20. Contact Information
For enquiries regarding these Terms and Conditions, website usage, event registration, ticket purchases, cancellations or refunds, please contact Queer Conferences through its official website.
Website: https://queerconferences.org.za
Please use the website’s Contact page for official correspondence and assistance.
Queer Conferences
Creating affirming spaces for spirituality, wellness, connection and community.
Effective date: 05 Nov, 2026